Design thinking needs to challenge conventional thought process. That’s when innovation happens
Design thinking is a tool being used by various leaders to challenge the conventional in the organization. The biggest challenge of a new leader is how to change the norm, how to ask basic questions like why are we doing a particular process, simple things that are generally forgotten under protocol and bureaucracy. And this is where a new CEO or a new head of digital uses design thinking to bring the focus back on the major problem — the ones that are faced by the end user. Read More…
